Initial Disclosure Document
About the Financial Conduct Authority (FCA)
The Financial Conduct Authority (FCA) is the independent regulator of financial services. As part of our compliance with FCA regulations, we are required to provide you with this document, known as an ‘Initial Disclosure Document’. This document outlines:
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Information about us.
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The products we offer.
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The services we provide.
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Our charges for services.
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Who regulates us.
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What to do if you have a complaint.
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Details about the Financial Services Compensation Scheme.
What Services Do We Provide?
We provide you with:
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Comparable details of firms most suited to your lending or purchase needs.
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General information about finance products.
To assess your requirements, we may seek relevant information about your personal circumstances and objectives to help identify your needs. It is important to provide accurate and complete information to ensure the products offered are suitable. While we do not offer advice or recommendations, we may ask questions to narrow down the selection of firms or products, enabling you to make an informed choice.
Whose Products Do We Use?
As an FCA-regulated credit broker, we can introduce you to a range of lenders who may provide finance for your vehicle or related products and services.
Do We Charge for Our Services?
Yes, we charge an administration fee for our services:
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Personal Contract Hire (PCH): £250 (including VAT).
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Business Contract Hire (BCH): £225 (plus VAT).
When you order a vehicle, you will enter into a lease agreement with one of our partner finance providers or lenders. Our arrangement fee is for our services and is separate from arranging the finance agreement.
Commission Disclosure
When helping you finance or hire your vehicle, we act as a “credit broker.” We work with a carefully selected panel of finance providers who may pay us a commission. This commission may be fixed or variable and may impact the monthly payments you make.
We will disclose the commission we receive from the finance provider before you place your order. Should the original quote change—such as adjustments to the term or mileage allowance—a new quote and updated commission disclosure document will be provided. You will be required to sign each commission disclosure to confirm your informed consent.
While we aim to secure the best finance arrangement for you, this does not constitute financial advice or recommendations from us.
Who Regulates Us?
Pinks Associates Ltd is an Appointed Representative of Moorgate Finance Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA). Moorgate Finance Ltd’s FCA registration number is 662419.
You can verify this on the FCA Register by visiting www.fca.org.uk/register or by contacting the FCA on 0300 500 8082.
Please note: Some services offered via Moorgate Finance Ltd are not regulated by the FCA. However, the Financial Ombudsman Service has been extended to handle certain complaints under the Consumer Credit Act.
Complaints
If you have a complaint, please visit our Complaints Policy for more information.